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Privacy Policy

PRIVACY POLICY

= We Respect Your Privacy =

The Privacy Policy below governs your Banknotes.com™ account and any information you provide to Banknotes.com™.

A. Overview

In order to operate the Banknotes.com™ website and service and to reduce the risk of fraud, Banknotes.com™ ("Banknotes dot com" or "we") must ask you to provide us information about yourself and other necessary data for processing of your orders. This Privacy Policy describes the information we collect and how we use that information. Banknotes.com™ takes the privacy of your personal information extremely seriously and will use your information only in accordance with the terms of this Privacy Policy. We will not sell or rent your personally identifiable information or a list of our customers to third parties. However, as described in more detail in Part C below, there are limited circumstances in which some of your information will be shared with third parties, under strict restrictions, so it is important for you to review this Privacy Policy. This Privacy Policy applies to all services that are hosted on the Banknotes.com™ website, whether the services are offered by Banknotes.com™ or by its subsidiaries.

Any information, which is provided by you, will be treated with the highest standards of security and confidentiality. If at any time after giving us personal information you decide that you no longer wish us to hold or use this information, or in the case that the information becomes out of date, you are free to notify us, and we will remove or rectify the information within a reasonable time and in accordance with legislative requirements.

Your privacy is important to us. By accepting the Privacy Policy and User Agreement in registration, you expressly consent to our use and disclosure of your personal information in the manner described in this Privacy Policy. Please note that some of your personally identifiable information will be stored and processed on our computers. We will hold and transmit your personal information in a safe, confidential and secure environment.

B. Information We Collect

Required Information:
To register a Banknotes.com™ account, you must provide your name, address, phone number, and email address. We may also ask you to choose a security question to answer (such as your city of birth or your pet's name). This required information may be necessary for us or our payment processors to process transactions, issue a new password if you forget or lose your password, protect you against fraud, and to contact you should the need arise in administering your account.

Transaction Information:
When you use Banknotes.com™ to purchase collectible items we ask you to provide information related to each transaction (order). We retain this information for each of your orders placed at the Banknotes.com™ Store/Shop. We also collect the Internet address (IP address) of the computer or device you use to access Banknotes.com™ and your Banknotes.com™ account, in order to help detect possible instances of unauthorised transactions.

Use of "Cookies":
When you view our web site, the software that was made for us may store some information on your computer, which is normal. This information will be in the form of a "Cookie" or "Cookies" and is necessary to run our website and our store correctly. Cookies are completely harmless to your computer. They are necessary for correct functionality. With most Internet Browsers, you can erase Cookies from your computer hard drive, block all Cookies, or receive a warning before a Cookie is stored. Please refer to your Browser instructions or help screen to learn more about these functions. Cookies are small files of data that the system we use sends to your computer to allow us to recognize you as our customer if you return to our site using the same computer and browser. It sends a "session cookie" to your computer if and when you log in to your Banknotes.com™ account by entering your e-mail address and password. These cookies allow our software to recognize you if you visit multiple pages in our site during the same session, so that you don't need to re-enter your password multiple times. Once you log out or close your browser, these session cookies expire and no longer have any effect.

Information About You From Third Parties:
In order to protect all our customers against potential fraud, we may verify with third parties the information you provide. In the course of such verification, we receive personally identifiable information about you from such services. In particular, if you register a credit card or debit card with Banknotes.com™, we will use card authorisation and fraud screening services to verify that your card information and address matches the information that you supplied to Banknotes.com™, and that the card has not been reported as lost or stolen. In some circumstances we will conduct a background check on you and/or your business by obtaining information about you and your business from a credit bureau or a business information service. If you incur a debt to Banknotes.com™, we will generally conduct a credit check on you by obtaining additional information about you from a credit bureau, to the extent permitted by law. Banknotes.com™, at its sole discretion, also reserves the right periodically to retrieve and review a business and / or consumer credit report for any Customer and their account, and reserves the right to close an account based on information obtained during this credit review process.

Telephone:
Calls may be monitored or recorded to ensure that we carry out your instructions correctly and to help improve the quality of our service and in the interests of security.

Website Traffic Information:
We may collect information on which pages of our Website you visit while you are on the Banknotes.com™ site, the type of browser you use and the times you access our Website. We use this information only to try to understand our customers' preferences better and to manage the load on our servers, so as to improve our service and your experience with Banknotes.com™. We do not track the Websites that you visit after you leave Banknotes.com™.

Customer Service Correspondence:
If you send us correspondence, including emails and faxes, we retain such information in the records of your account. We will also retain customer service correspondence and other correspondence from Banknotes.com™ to you. We retain these records in order to measure and improve our customer service, and to investigate potential fraud and violations of our User Agreement. We may, over time, delete these records, if permitted by law.

Questionnaires, Surveys and Profile Data:
From time to time, we offer optional questionnaires and surveys to our users for such purposes as collecting demographic information or assessing users' interests and needs. The use of the information collected will be explained in detail in the survey itself. If we collect personally identifiable information from our users in these questionnaires and surveys, the users will be given notice of how the information will be used prior to their participation in the survey or questionnaire.

C. Our Use and Disclosure of Information

Internal Uses
We collect, store and process your personal information on servers located in the United States of America. We use the information we collect about you in order 1) to provide our services and process your transactions; 2) to provide customer service; 3) to determine your eligibility to receive offers for special features or products; 4) to improve our products and services. We give access to individually identifiable information about our users only to those employees who require it to fulfil customer service requests.

Disclosure to Third Parties Other Than Banknotes.com™ Customers
Banknotes.com™ will not sell or rent any of your personally identifiable information to third parties. Banknotes.com™ will not share any of your personally identifiable information with third parties except in the limited circumstances described below, or with your express permission. These third parties are limited by law or by contract from using the information for secondary purposes beyond the purposes for which the information is shared.

1. We share information with companies that help us process the orders you place and protect our customers' transactions from fraud. Additionally, if you create a negative balance and owe us money, we may share information with processing companies including collection agencies.
2. We disclose information that we in good faith believe is appropriate to cooperate in investigations of fraud or other illegal activity, or to conduct investigations of violations of our User Agreement.
3. We disclose information in response to requirements of civil or criminal legal process.

Our Contacts with Banknotes.com™ Customers
We communicate with users on a regular basis via email, regular mail, facsimile and by other means to provide requested services, and we also communicate by telephone to address customer inquiries or investigate suspicious transactions. We use your email address to confirm your registration of a Banknotes.com™ account, to send you certain notice of orders that you place on Banknotes.com™ Store/Shop, to send information about important changes to our products and services, and to send notices and other disclosures required by law. Generally, users cannot opt out of these communications, but they will be primarily informational in nature rather than promotional.

We also use your email address and/or mobile phone number to send you other types of communications that you can control, including the Banknotes.com™ newsletter, customer surveys and notice of special discounts, coupons and promotions. You can choose whether to receive some of these communications when you complete the registration process, or at any time thereafter, by logging in to your Banknotes.com™ account on Banknotes.com™ website and changing your preferences.

D. Information Security

Information Security
Banknotes.com™ is committed to handling your customer information with high standards of information security. We restrict access to your personally identifiable information to employees who need to know that information in order to provide products or services to you. We maintain physical, electronic and procedural safeguards that comply with regulations to guard your non-public personal information. We test our security systems regularly.

The security of your Banknotes.com™ account also relies on your protection of your Banknotes.com™ password. You may not share your Banknotes.com™ password with anyone. Banknotes.com™ representatives will never ask you for your password, so any email or other communication requesting your password should be treated as unauthorised and suspicious. If you do share your Banknotes.com™ password with a third party for any reason, the third party will have access to your account and your personal information, and you may be responsible for actions taken using your password. If you believe someone else has obtained access to your password, please change it immediately by logging in to your Banknotes.com™ account, and also contact us right away as described in Section F below.

E. Accessing and Changing Your Information

You can review the personal information you provided us with and make any desired changes to such information, or to the settings for your Banknotes.com™ account, at any time by logging in to your account on the Banknotes.com™ website and changing your preferences in the Modify Profile page (link) of the "Your Cart" tab on the upper-right side of Banknotes.com™ store. If you close your Banknotes.com™ account, we will not keep or retain your account information in our database.

F. Disclaimer

Banknotes.com™, its directors, employees and agents, affiliates or other representatives and their respective parent and subsidiary companies, shall not be liable in respect of any claims, emergencies, demands, causes of action, damages, losses, expenses, including without limitation, reasonable legal fees and costs of proceedings arising out of or in connection with the use and/or dissemination of personal information relating to you in accordance with this privacy policy and your consents.

G. Other Websites

You should be aware that where you visit a link to another website from the Banknotes.com™ website, that Banknotes.com™ has no control over that other website. Banknotes.com has no responsibility for the privacy practices of other websites.

Privacy Policy

Banknotes.com™ reserves the right in its sole discretion to amend this privacy statement at any time, and you should regularly check this privacy statement for any amendments. We will post the amended Privacy Policy prominently on our Website so that you can always review what information we gather, how we might use that information, and whether we will disclose it to anyone. Please check the Banknotes.com™ website (www.banknotes.com) at any time for the most current version of our Privacy Policy.

ACCEPTANCE OF PRIVACY TERMS & CONDITIONS

Your access to and use of this site is subject to the above privacy terms and conditions and all applicable laws. By accessing and browsing this site, you accept, without limitation or qualification, these terms and conditions. You are bound by any such revisions and should therefore periodically visit this page to review the current privacy terms and conditions to which you are bound.

=== ATTENTION EUROPEAN UNION CITIZENS ===

If you are a citizen of European Union please refer to EU Privacy Policy that explains the manner in which Banknotes.com™ collects, uses, discloses and otherwise treats personal information of European Union citizens.

25th of May 2018

This Privacy Policy describes the types of personal information Banknotes.com™, a personal website, collects and how we use that information. If You do not agree to the terms of this Privacy Policy, please do not use our Products or Services (“Products or Services”) and do not access our website located at Banknotes.com™.

Information We Collect
If You choose to use Products or Services, we may require You to provide contact and identity information, billing information, and other personal information as indicated on the Sites. Once You register on Banknotes.com™, You are no longer anonymous to us.

We collect and store the following information:

Email address, physical contact information, and financial information;
Computer sign-on data, statistics on page views, traffic to and from Banknotes.com™ and ad data (all through "cookies" – You can take steps to disable cookies on Your browser, however this is likely to affect Your ability to use Banknotes.com™);
Remote access codes to your server (we ask for this information if You register for a service that could not be provided without having such information);
Any our public board posts and other messages, including correspondence between us and You; and
General information regarding the Products or Services You have registered to receive.
Additionally, if you have an account with Banknotes.com™, the following information related to our store operation will be transmitted to us:

Username, date and time of your logins / logouts
Error messages / Error logs
Changes made to your Banknotes.com™ account
Changes made to your orders

What Are Cookies?
Cookies are a feature of Web browser software that allows Web servers to recognize the computer used to access a Web site. Cookies are small text files that are stored by a user’s Web browser on the user’s hard drive. Cookies can remember what information a user accesses on one Web page to simplify subsequent interactions with that Web site by the same user or to use the information to streamline the user’s transactions on related Web pages. This makes it easier for a user to move from Web page to Web page and to complete commercial transactions over the Internet. Cookies should make your online experience easier and more personalized.

How Do We Use Information We Collect from Cookies?
We use Web site browser software tools such as cookies and Web server logs to gather information about our Web site users’ browsing activities, in order to constantly improve our Web site and better serve our customers. This information assists us to design and arrange our Web pages in the user-friendliest manner and to continually improve our Web site to better meet the needs of our customers and prospective customers.

Cookies help us collect important business and technical statistics. The information in the cookies lets us trace the paths followed by users to our Web site as they move from one page to another. Web server logs allow us to count how many people visit our Web site and evaluate our Web site’s visitor capacity. We do not use these technologies to capture your individual email address or any personally identifying information about you.

Our Use of Your Information
We use Your personal information to:

provide Products and Services;
calculate and collect fees and payments, provide customer service and technical support;
detect and resolve technical issues when providing customer support;
verify users’ identity and the information users provide;
encourage safe online experience and enforce our policies;
customize users’ experience, analyze site usage, improve and measure interest in our services, and inform users about services and updates;
communicate administrative announcements when we need to provide users with information that may affect their use of Products or Services;
communicate marketing and promotional offers to our subscribed users;
perform other non-intrusive business activities as described when we collect the information.
As part of your registration for Products or Services on the Site, You agree that You may receive certain administrative communications from us, such as administrative announcements and customer service messages regarding Products or Services and products during the period that we provide Products or Services to You, and You will not be able to opt out of receiving such administrative communications.

Our Disclosure of Your Information
We do not sell or rent Your personal information to third parties for their marketing purposes without Your explicit consent. We may disclose personal information to respond to legal requirements, enforce our policies, respond to claims that a content violates other’s rights, or protect anyone’s rights, property, or safety. We may also share personal information with:

service providers who help with our business operations and assist in the delivery of Products or Services to our users. These service providers are under confidentiality agreements with us;
law enforcement or other government officials in order to investigate, prevent, or take action regarding illegal activities, suspected fraud, violations of law, or as otherwise required by law.

Accessing, Reviewing and Changing Your Personal Information
If you are registered to receive Products or Services, You can access, review and modify Your personal information at any time by logging into your Profile page located at https://store.banknotes.com

We delete personal information when we no longer need it for the purposes we described earlier. We retain personal information as permitted by law to resolve disputes and enforce our policies.

Security
To prevent unauthorized access, promote data security, and encourage appropriate use of information, we use a variety of tools (encryption technologies, passwords, physical and electronic security, procedural safeguards) to assist in the protection of Your information. However, “perfect security” does not exist on the Internet, so we make no guarantees.

Notification of Changes
We may amend this Privacy Policy at any time by posting the amended terms on Sites. In the event of amendment, all terms shall become effective 30 days after they are initially posted to Banknotes.com™. Your continued use of Products or Services will constitute your acceptance of any changes or additions to this Privacy Policy.


 

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